The Boat Inn

Thank you so much for your kind review, Derin.We're really glad you had such fantastic service with us. Feedback like this means so much to the whole team, and we'll be sure to pass it on!We hope to welcome you back to The Boat Inn soon!

Thank you very much for your kind review, Jesús!We pride ourselves on our Sunday roasts, and are really happy you enjoyed your time with us. We look forward to welcoming you back in the future!Kind Regards, The Boat Inn Team

Thank you for taking the time to share your feedback. We're very sorry to hear that your visit did not meet the standards of hospitality and service we aim to provide.There is no excuse for a reasonable request to be met with rudeness or sarcasm, and we're disappointed to hear that your cousin was made to feel uncomfortable when simply asking for a different glass. We are equally concerned by your comments regarding conversations overheard between staff members, as this does not reflect the professional and respectful environment we expect from our team.We take feedback like this seriously and will be discussing your comments internally with the staff involved to ensure our standards of customer service are upheld at all times.We appreciate you bringing this matter to our attention and regret that your family left with a negative impression. We hope you will consider giving us another opportunity in the future to provide the welcoming experience our guests should expect.