Bulldog

Hi Chris, I hope you are well, We are really sorry to hear you have had a negative experience in The Bulldog. We always want to make sure our customers feel looked after properly and served with great customer service. We take all reviews like this very seriously as it shows a member of staff is going against the values we hold very dear, day in, day out. If you could please share the time of day you were in and the date, we will look into the situation and make sure upskilling on values and customer service is provided. We truly hope this experience doesn't warn you off from coming back and enjoying plenty more nights at the Bulldog. If you'd like, please contact us at thebulldog@overtherainbow.uk All the best, Team Bulldog :)

Hi Ian, I hope you are well, Apologies for the delay. Only just seen the notification so wanted to see the review and reply. It's a shame you haven't had a great experience in the Bulldog. We always want to strive for a positive and inclusive atmosphere. It would be of great interest if you could let us know the dates and times you were in the venue so we can have a look at the situation and provide training and guidance to staff for future instances. Our email is thebulldog@overtherainbow.uk if you do want to get in touch. Look forward to hearing from you and really hope you come give us another try and enjoy the Bulldog like many many other customers do. All the best, Team Bulldog.