Chipsy

Thank you so much for your exceptional review! We're absolutely delighted that you've noticed our continued improvements and that everything from the jalapeño poppers to the Brisket and Samsh Sando hit the mark. We're thrilled our server made your experience even more special with their kindness and the complimentary dessert – we'll be sure to share your lovely words with the team. We truly appreciate your guarantee that others will love us too and we can't wait to welcome you back for another delicious experience soon!

Thank you for your honest feedback and for being such a loyal customer over the years. We're genuinely sorry to hear that your recent takeaway experience didn't meet the high standards you've come to expect from us, and we completely understand your disappointment. Consistency is everything to us, and we take your comments about portion sizes and quality very seriously. To help us investigate this properly, could you please email us at **adminteam@chipsy.co.uk** with the date and time of your order, as well as which platform you used? This will allow us to look into the matter as quickly as possible and ensure it's addressed with our team. We truly value your custom and hope you'll allow us the chance to make things right. We look forward to hearing from you.

thank you for your honest feedbackWe do offer traditional low-and-slow smoked items, but a good portion of our menu is actually BBQ grilled to order. That would explain the difference in texture and finish you noticed compared to a Texas smokehouse style.As the owner, I’d love to have you back to try the full range of what we do. I'll personally get behind the grill for you. Send me an email adminteam@chipsy.co.uk with your number—I’d like to give you a call and get you back in here to see the real Chipsy experience."