Crêpe Delicious

Thank you Andrew, welcome to the neighbourhoods! You and your family made us feel all our efforts and hard work are worth it. Thank you for your kindness.

Hi Ben, We are guessing the incident you described was for the past Sunday (Feb 22nd 2026), thank you for providing a detailed timeline. However, our staff worked on that day did not recall any encounter as you described. We did check our camera footage, there was one young man purchased a small size gelato at 5:35pm and he was very happy with his flavor choice and left us a generous tip. We did not have a family of 5 on that day visited our store from 5 to 6pm. We had one lady by herself asked about Tiramisu flavor 10 mins before our closing time. That particular flavor was out by 5:10pm. We did welcome her to come back on Monday, as we do make our gelato in house in the morning, and we usually would have a full display in the afternoon on the same day. So we are not sure your experience was with us or some other places. However, in general, the flavor choices in the display are the flavor choices that are available for purchase. We do not wrap/unwrap our gelato pans in any shape or form, we do clean, decorate and readjust the appearance at the end of each shift to maintain hygiene and foodsafe standards. It is not uncommon that we would run out a few flavors at the end of a busy weekend, if you have a particular flavor that you would like to get, you can always phone us ahead of time, we will be very happy to let you know the availability or even put it aside for you if it is in short supply. We do not wish any of our staff or staff at any other food establishments being called names for doing their job. A little understanding and appreciation goes both ways. Thank you, Crepe Delicious Coquitlam