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Odpowiedź właściciela
5 miesiąca temu
Hi there, Thanks for taking the time to leave a review. I’m sorry to hear that your visit didn’t reflect the standard of service we aim to deliver. What you’ve described around staff engagement and presence behind the bar isn’t what we expect from our team. We focus on ensuring every guest feels welcome and looked after, whether they’re joining us regularly or visiting for the first time, and this will be addressed with the team. I appreciate the feedback and hope we can welcome you back again soon. Jason