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Hi Vitalii, thank you for taking the time to share your feedback with us. We are sorry to hear that your recent visit did not meet your expectations. We truly appreciate the support you've shown our Cochrane location over the years and are grateful that you chose to dine with us as a family. Feedback like yours is important to us as we continually work to provide a positive experience for every guest. We would appreciate the opportunity to learn more about your visit. Please reach out to us at https://www.edojapan.com/contact-us/ with any additional details you would like to share.