Fes Restaurant

Hi there, Thank you for your kind words and for awarding us 5 stars. Reviews like yours are incredibly encouraging for our team and inspire us to continue delivering the highest standards of food and hospitality. We look forward to welcoming you back for another great experience. Fes Restaurant

Hi Kav, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience, especially as you mention that you have been a loyal customer and have placed many orders with us over the years. We would like to reassure you that we take allegations like this extremely seriously. We can confidently say that none of our staff would ever intentionally tamper with a customer’s food. While we understand your concerns, our team would not know which customer had previously failed to collect an order, and there would be no reason for anyone to act in the way you have described. We would very much like the opportunity to investigate this further and resolve your concerns. Please email us at info@fesrestaurant.co.uk with your order details, and we will personally look into the matter and do everything we can to reach a fair resolution. We value all of our customers, especially those who have supported us over the years, and we hope to have the opportunity to restore your confidence in us. Fes Restaurant

Hi there,Thank you very much for your wonderful review. We are truly happy to know that you enjoyed your experience at Fes Restaurant. Our team works hard every day to provide great food, warm hospitality, and a welcoming atmosphere, so your kind words mean a lot to us. We sincerely appreciate your support and look forward to welcoming you back again soon.