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Odpowiedź właściciela
2 miesiąca temu
Hi George,Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience didn’t meet expectations, particularly with the quality of the fish and chips.We take pride in serving freshly cooked food, so it’s disappointing to hear that the batter and chips were not up to standard. Your comments about the lack of crispness and overall quality have been noted and will be raised with the team to ensure we address this.We also appreciate your feedback on the mushy peas and tartare sauce, as consistency across all items is important to us.If you’re open to it, we’d welcome the opportunity to put things right on a future visit. Please feel free to contact us directly so we can look into this further.Thank you again for your honest feedback—it helps us improve.