Frydays

Thank you very much for your review !Being called the best chip shop in Wem really means a lot to our team. We truly appreciate your support and look forward to welcoming you back again soon!

Hi Christine We’re sorry to hear that you were disappointed with your purchase. We take food quality and hygiene very seriously, and we’re concerned by the issues you’ve described. Our sausages are sourced from approved suppliers, and our cooking oil is regularly monitored and changed to maintain quality standards. We’d appreciate the opportunity to discuss your experience further and investigate what may have gone wrong. Please contact us directly with the date and time of your visit and ask to speak to a manager so we can look into this for you. Thank you very much for your feedback

Dear Ann We’re sorry to hear about your experience. Being disconnected twice and feeling that your request wasn’t even properly addressed is not the level of service we aim to provide. We understand why this would be frustrating and why you’ve decided not to return. We take feedback like this seriously and would appreciate the opportunity to look into what happened. If you’re willing, please contact us directly and ask for a manager ! Thank you for bringing this to our attention.