LAVO

Dear Oz,Thank you so much for your 5star review. We're thrilled that you had a great experience at LAVO. We truly appreciate your support and look forward to welcoming you back again soon.Best wishes,LAVO London

Dear Raza,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at LAVO did not meet your expectations, especially as you chose to celebrate a special occasion with us.We are disappointed to learn about your comments regarding the food, drinks, and service. This is certainly not the standard we strive to provide, and we sincerely regret that your visit left you and your family feeling so let down.Your feedback has been shared with our kitchen and management teams so that we can investigate the issues you have raised and address them appropriately. We take concerns like yours very seriously.If you would be willing to discuss your experience further, we would greatly appreciate the opportunity to speak with you directly. Please feel free to contact us at your convenience so we can learn more and see how we may be able to make things right.We hope you will consider giving us another opportunity in the future to provide you with the experience that LAVO is known for.Kind regards,LAVO Reception Team

Dear Han,Thank you so much for your kind words and 5-star feedback. We're delighted to hear you had a great experience at LAVO. Your comments truly mean a lot, and we look forward to welcoming you back soon.Best regards,
LAVO London Team