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Odpowiedź właściciela
4 miesiąca temu
Thank you for taking the time to leave your feedback. We are genuinely sorry that your special occasion experience fell below expectations and fully acknowledge the issues raised regarding communication, food delays and service on the evening.Please be assured this matter is being taken seriously and reviewed internally with the team, as this is not the standard we expect or want for our guests. We would welcome the opportunity to discuss this further with you directly. Please feel free to contact the venue and ask for Michelle.Thank you again for your feedback.