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Odpowiedź właściciela
3 miesiąca temu
Hello Maureen, Thank you for taking the time to review your visit. We are very sorry to hear the experience was not reflected as our usual standard of service and sincerely apologise. We are sorry you felt unable to speak to the team who would have been happy to rectify any issues for you on the day. We shall ensure your feedback is returned to the team for future reference to endeavour to improve each time. Sincere apologies and kind regards. The Lansdown team