Loaded Pierogi

Thank you so much for taking the time to share your feedback, and we're really glad to hear you love the food enough to keep ordering delivery from us! We're sorry to hear your in-person visit felt off. Our team is still adjusting to the flow of customers coming back in-store, and it sounds like we dropped the ball on making the experience smooth and welcoming for you. The "order here" signage clearly needs improvement if it caused confusion — we'll take a look at that right away. We also appreciate you pointing out the awkward payment process and the lack of music. Little things like that can make a big difference in how the space feels. We'll work on creating a more comfortable atmosphere and making sure our counter setup feels more natural. We'd love the chance to make it up to you on your next visit. If you're comfortable, feel free to mention this review when you come in and we'll take care of something extra for you. Thanks again for your support — we hope to see you back soon and give you the great experience you deserve!

Hello Amy, We really appreciated your visit and also your honest words about fresh food explanations. That would be great impact for the new customers. Happy to serve you again. See you again.