Exeter Rougemont hotel by Sunday

Name: Exeter Rougemont hotel by Sunday
Address: Queen St, Exeter, England, Wielka Brytania
Telephone: +441392410237
Rating: 3.6

1557 recenzji

114 z 498 restauracji w Exeterze

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Po zwiedzeniu Northernhay Gardens, możesz zjeść posiłek w ta restauracja. Bazując na opiniach odwiedzających, kelnerzy serwują smaczny rolki tutaj. Wybierz świetny kawa, nie pożałujesz go.

Dogodna lokalizacja Exeter Rougemont hotel by Sunday sprawia, że łatwo tam dotrzeć każdym środkiem transportu. Jeśli spojrzysz na opinie gości, to personel jest fajny w to miejsce. Będziesz szczęśliwy z przyjemny usługaceny w ta restauracja są warte uwagi ponieważ są przeciętny. Będziesz mile zaskoczony miły Wystrój. Ale Exeter Rougemont hotel by Sunday został oceniony poniżej średniej przez Google.

Często wspominane w recenzjach

central train station

a good size

przyjazny personel świetna lokalizacja śniadanie znakomita obsługa przyjęcie urodzinowe

doubles ser serowy chleb

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Oceny Exeter Rougemont hotel by Sunday

Google

(3.9/5)

1557

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Pauline Robinson 3 miesiąca temu na Google

Situated opposite Exeter Central this is ideal if you want to travel by train. Car parking is £12.50 a night but is limited. We arrived at 12.30pm and there were a few spaces. It's a really nice old building but clean. Unfortunately in the daycare arrived the life was out of order, but we'd already been informed by email. The receptionist was very helpful and friendly when we went to pay the parking fee. She checked and our room was ready. She said there would be a party later on and she'd put us on the first floor far away from the noise. The room was spacious and clean and the bed very comfortable. The only noise was from the pigeons outside, which was fine. Er coild havd boojed breakfast gor a fee but we had other plans. We will return here on our next trip to Exeter.

Odpowiedź właściciela 2 miesiąca temu

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found our location convenient and appreciated the cleanliness and comfort of your room. It's great to know that our receptionist was able to assist you and ensure a pleasant stay, especially with the arrangements regarding the party. We apologize for the inconvenience caused by the lift being out of order, and we appreciate your understanding as we communicated this in advance. Your comments are valuable to us, and we will review them carefully to improve our guest experience. For direct assistance and the most accurate information regarding your stay, we recommend reaching out via OYO, our official booking platform. We hope to have the opportunity to serve you better on your next visit. Team OYO

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Larry Caldwell (瑞可為) 3 miesiąca temu na Google

The Rougemont hotel was delightful! We were checked in by Veronica, who was most helpful and embodied what customer service should be - kudos!! I've set the room to 4 star as the elevator was out, and has been non-operational for an extended time. While it was just a minor inconvenience for us, I did need to assist with a handicapped individual up to the second floor. Aside from that the room was lovely and spacious and overlooked the central station. Service: 5

Odpowiedź właściciela 3 miesiąca temu

Dear Guest, Thank you for your kind feedback — we’re delighted to hear you enjoyed your stay at The Rougemont hotel! We appreciate your recognition of Veronica's exceptional customer service; she truly embodies our commitment to guest satisfaction. We apologize for the inconvenience caused by the non-operational elevator, especially considering your need to assist a handicapped individual. Your feedback is invaluable, and we will address this issue to ensure a more comfortable experience for all our guests in the future. For future visits, we recommend booking directly through OYO, our official booking platform, to access the best available prices and offers. We look forward to welcoming you back soon! Team OYO

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Beth Mays 3 miesiąca temu na Google

I've stayed here twice. The first time my room was excellent - roomy and quiet. The room I had for my following visit wasn't great. It had been partitioned, and judging from the thunderous snores I endured all night from the room on the other side of the partition, soundproofing was sorely lacking. When I complained about the noise at checkout the receptionist assured me that if I had called down, they would have tried to relocate me. While that's a nice sentiment it's not ideal to have to pack up and change rooms at 11in the evening. My visits were 6 weeks apart and on both occasions the lift was broken. My luggage weighs around 40kg. My rooms in both visit were on the first floor which is a stair climb of two flights. The receptionist helped me carry my cases up the stairs on my first visit, but no assistance was offered on my second visit. Breakfasts were good on both occasions. After my first visit I was keen to stay again, but after this second disappointing visit I'm not sure if I would consider returning. Service: 3

Odpowiedź właściciela 3 miesiąca temu

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your comments and will review them carefully to improve our guest experience. We are glad to hear that you enjoyed your first stay and the breakfasts during both visits. However, we sincerely apologize for the inconveniences you faced during your second visit, particularly regarding the noise from the adjoining room and the lack of assistance with your luggage. We understand how important a peaceful environment is for a comfortable stay, and we will address the soundproofing issue with our team. Additionally, we will ensure that our staff is reminded to provide assistance to guests with luggage, especially when the lift is out of service. For direct assistance and the most accurate information regarding your stay, we recommend reaching out via OYO, our official booking platform. We hope to have the opportunity to serve you better on your next visit. Best regards, Team OYO

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+44 1392 410237