Merridale Cidery & Distillery

Hi Cindy, Thank you for taking the time to share your thoughts, and thank you for making Merridale part of your annual tradition for the past ten years. That loyalty means a great deal to us. We're pleased that our orchard, cider, and the experience of visiting continue to bring you back. At the same time, it's disappointing to hear that your dining experiences haven't matched the standard you were hoping for. We appreciate you taking the time to let us know rather than simply deciding not to return. Our kitchen receives a great deal of positive feedback throughout the season, but that doesn't mean every experience is consistent, particularly during our busiest periods. Consistency is something we're continually working on, and comments like yours help us identify where we need to do better. Thank you again for your honesty and for continuing to support Merridale over the years. We hope that on a future visit every part of your experience, from the orchard and cider to your meal, reflects the quality we're striving to deliver. -The Merridale Team

Hi Wen, Thank you for taking the time to leave us your feedback! We’re glad you enjoyed the courtyard and picnic tables, it really is one of our favourite spots for a big family gathering in the summer. We do have a smaller kitchen, so food can take a little longer during busy periods, especially with larger groups, and we appreciate your patience. We’re also happy to hear Mo’moro was your favourite! We hope to welcome you and your family back again soon! -The Merridale Team

Dear Shawn, Thank you so much for taking the time to share your valuable feedback with us. …Dear Shawn, Thank you so much for taking the time to share your valuable feedback with us. We truly appreciate your continued visits to Merridale Cidery & Distillery and are thrilled to hear that you've consistently enjoyed the delightful atmosphere and our crafted ciders. We appreciate your detailed insights into your experience with our Margherita pizza. Your observations are crucial to our commitment to delivering an outstanding dining experience. We want to assure you that at Merridale, we take great pride in crafting all our items from scratch, including our pizza crust and pizza sauce. Your points about the crust, melted mozzarella, and tomato sauce are well taken, and we have shared your feedback with our culinary team. We are dedicated to continuous improvement, and your suggestions will play a significant role in refining our offerings. We understand the importance of upholding the traditional presentation of classic dishes, and we will strive to meet and exceed your expectations in the future. Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you back soon and provide you with an exceptional all-around experience that matches the high standards we aim to uphold.More