M
Odpowiedź właściciela
6 miesiąca temu
Dear D M We’re very sorry to hear about your recent experience, especially as you’ve been a loyal customer over the years. Food safety is extremely important to us, and we take concerns like this very seriously. We would never knowingly serve reheated or unsafe food, and we are sorry that the meal did not meet our usual standards. We would really appreciate the opportunity to speak with you directly to understand more about what happened and investigate this properly. Please contact us at Mint with your order details. Thank you for bringing this to our attention, and we sincerely apologise for the distress caused.