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Karan, you’re right—that’s a serious miss on our end. You clearly asked for the Philly steak chicken half and half with fries, and were told it was included, but your order still wasn’t prepared as requested. We’re sorry we let you down, especially at a location that used to be convenient for you. Please share your contact details here: https://go.momos.com/RsAVO so the team can follow up. We hope you’ll consider giving Osmow’s another chance.