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Odpowiedź właściciela
2 miesiąca temu
Hello Binu, Thank you for sharing your feedback with us. We're pleased to hear that Mr. Antony and Wicky made a positive impact on your stay with their excellent service. It's great to know you enjoyed the restaurant as well. We apologise for the aspects that didn't meet your expectations, such as the room size and missing amenities. Our Premier Plus rooms do include additional features, and we're sorry for any discrepancies you experienced. We appreciate your comments and will use them to improve our services. We hope to welcome you back for a more enjoyable stay in the future. Regards Your hotel team