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Odpowiedź właściciela
2 miesiąca temu
Hello Matthew, Thank you for sharing your feedback with us. We're sorry to hear that your stay was not as restful as you had hoped due to the room temperature and external noise. We understand how important a good night's sleep is and apologise for any inconvenience caused. Our team is always available on-site to assist with any concerns during your stay. We appreciate your comments and will take them into consideration for future improvements. Regards, your hotel team