Premier Inn Cardiff North hotel

Name: Premier Inn Cardiff North hotel
Address: Pentwyn Rd, Kardiff, Wales, Wielka Brytania
Telephone: +443337773984
Rating: 4.8

1839 recenzji

156 z 1504 restauracji w Kardiffie

Otwarte teraz Otwarte 24 godziny

Zaktualizowano 4 miesiące temu

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Wielu odwiedzających przychodzi tutaj, aby cieszyć się dobry steki. Klienci mogą jeść ładnie ugotowany rogaliki w ta restauracja. Po długim tygodniu pracy możesz skosztować świetny herbata.

Dogodna lokalizacja Premier Inn Cardiff North hotel sprawia, że łatwo tam dotrzeć każdym środkiem transportu. Fajny personel wita cię w to miejsce przez cały rok. Większość gości mówi że usługa jest szybki. Ta restauracja zapewnia ci świetny wybór dań za przystępny cenowo ceny. Wygodny będzie naprawdę tym, czego potrzebujesz po długim dniu pracy. Ale Premier Inn Cardiff North hotel został oceniony poniżej średniej przez Google.

Często wspominane w recenzjach

noteworthy details

the city centre

clean room

great value

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Fahim Chaudhury 2 miesiąca temu na Google

I had a really pleasant stay at Premier Inn and wanted to give a special mention to Milad. He was extremely friendly, welcoming, and professional throughout my stay. He went out of his way to help make everything stress free and was especially helpful with my allergen request, making sure I felt comfortable and looked after. Customer service like this really makes a difference, and Milad is a credit to the hotel. Thank you again for the excellent hospitality. I would definitely stay here again! Service: 5

Odpowiedź właściciela 2 miesiąca temu

Hello Fahim Chaudhury, Thank you for sharing your wonderful feedback! We're thrilled to hear that you had a pleasant stay with us at Premier Inn Cardiff North. It's fantastic to know that Milad made such a positive impact on your experience, especially with his friendly and professional service. We'll be sure to pass on your kind words to him. We look forward to welcoming you back for another stress-free stay in the future! Thank you.

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Reen CamLeg 2 miesiąca temu na Google

The rooms were lovely, clean, and nice. Great value for money. The room was comfortable. I would have stayed another day. The entrance to the building had a strange smell, like a urinal. Breakfast was atrocious! Long queues ment that food was scarce! We were told to come back in 20 minutes, but some stayed in the queue. Therefore, when we came out of the queue to sit down with my family, it meant we had to wait longer! When we finally got seated, there was no food at the hot plate! No eggs, no hashbrowns, and some bacon was half raw! And a few sausages. Scrambled eggs were microwaved and then mashed like mashed potatoes! This is unacceptable. The scrambled eggs smelled raw. Disgusting. I ate a little because I was hungry. I asked for gluten-free bread. I was told they ran out! I noticed people who didn't book for breakfast paid for breakfast there and then. Not a good system if you're not prepared for it. Service: 3

Odpowiedź właściciela 2 miesiąca temu

Hello, Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't fully meet your expectations. Our team is always happy to assist on-site when concerns are raised, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Regards, Premier Inn

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Ahmad Mozafari 9 miesiąca temu na Google

Terrible Experience at Premier Inn Cardiff North hotel- hotel Disrespectful Staff and Zero Customer Care I had the absolute worst stay at this hotel, and I can't believe a supposedly reputable brand would allow such unprofessionalism. We simply went to grab some milk from the hotel's supply for our coffee in the room – basic hospitality, right? There was NONE available. We politely approached the staff, and over the course of about 40 minutes, we had to explain our request to THREE different employees, each time being told to "just wait" with no sense of urgency or help. My child specifically wanted the hotel's milk (which isn't even available for purchase at the shop), and it was heartbreaking to see them disappointed. Finally, one staff member who introduced herself as the "supervisor" claimed they were too busy. When I requested her to at least have it delivered to our room, she flat-out refused, saying they "don't have the staff for that." Then, with outright rudeness, she told me that if I had a problem, I should just "cancel the room." I was mortified standing there with my child, feeling utterly humiliated and disrespected. Ultimately, without the milk, embarrassed in front of my child, I angrily returned to my room. I never expected a brand like this to promote such an irresponsible person to a leadership role – it's a disgrace. The core issue here isn't just the lack of milk; it's the blatant disrespect and complete disregard for customer expectations. Basic service? Forget it. I will NEVER return, and I'll be switching to hotels from other chains next time. I've already shared this nightmare experience with all my friends and family – stay away if you value dignity and decent treatment! 1/5 stars – you've lost a loyal customer forever.

Odpowiedź właściciela 9 miesiąca temu

Hello Ahmad,We are truly sorry to hear about your experience at Premier Inn Cardiff North. It's disappointing to learn that our service did not meet your expectations, and we sincerely apologise for the inconvenience and frustration you faced during your stay. Your feedback is important to us, and we regret that you felt disrespected and let down by our team. We encourage you to share more details through our guest relations page at www.premierinn.com/guest-relations, so we can address your concerns more thoroughly. Thank you for bringing this to our attention.

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Wszystkie recenzje

+44 333 777 3984

Premier Inn Cardiff North hotel na mapie

Pentwyn Rd

Kardiff, Wales, Wielka Brytania

Adres

Pentwyn Rd, Kardiff, Wales, Wielka Brytania

Cechy

Wi-Fi

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