The Railway Inn

Thank you for taking the time to share your experience Emma, and we are genuinely sorry for the frustration this situation has caused. We completely understand how upsetting it must be to receive a fine, especially when you were only on the premises for a few minutes. Unfortunately, the car park is managed independently by ParkingEye, and we do not have control over their system or the outcome of their appeals. While we always try to support our guests by submitting cancellation requests on their behalf, the final decision is solely at the discretion of the parking company. We are truly sorry that this was not resolved in your favour. This is absolutely not the experience we want for anyone visiting us, and we understand your disappointment.

Thank you for bringing this to our attention. We're really sorry to hear about your experience and understand how frustrating that must have been. Unfortunately, parking enforcement is managed by an external company, but we’ll make sure to pass your feedback along to the relevant team. We’d be happy to discuss this further and see if there’s anything we can do to help resolve it—please feel free to contact us directly.