Rochdale Buffet

Dear Shoaib,Thank you for taking the time to review your experience.We are sorry to hear that it did not meet your expectations.Please note that payment is taken upfront just like many other restaurants/takeaways - this is to ensure that customers do not consume the food and leave without paying as this has occurred previously and we cannot afford it.Furthermore, our staff who were present on the day of your attendance on Saturday 25th April 2026 reported that you ate the starters on the buffet, after which you requested a refund as you did not think the remainder of the food was edible, even without trying it. Please note that prior to your attendance, a group of approximately 30 people attended and thoroughly enjoyed the full selection on the buffet including the main course dishes which you refused to try. Unfortunately, under such circumstances where you have had some of the food, we would be unable to offer a refund to you. We understand that the appearance of the food may not be the most appealing as dishes needed refilling, however, the food was freshly cooked on the day and no issues were reported by any other customers.Once again, we are incredibly sorry to hear that your experience was not satisfying and we truly hope that you would take into consideration trying us again in the future.Kindest of RegardsBuffet Team