Saffron Ripponden

Hi Stu, We're sorry to hear that your experience didn't meet expectations. We take food quality very seriously, and a pizza being served undercooked is certainly not the standard we aim for. We would have appreciated the opportunity to resolve the issue at the time, as we always try to put things right when genuine problems are brought to our attention. Unfortunately, we can't find any details from your review that allow us to identify the order. Please contact us directly with your order information so we can investigate this further. Customer feedback is important to us, and we'd like the chance to look into your concerns properly. Thank you for sharing your feedback.

Hi Lukasz, Wow – thank you so much for this incredible review! Reading your comments truly made our day. We're honoured to hear that our kebab ranks among the best you've had, especially from someone who travels all over the country and has plenty of takeaway experience to compare it with. We're also delighted that our delivery driver made such a positive impression. We'll be sure to pass on your kind words to the team – they'll be thrilled to know their efforts were appreciated. Going the extra mile for our customers is what we strive for, and it's wonderful to hear that it made a difference. Thank you for your support, your generous recommendation, and for taking the time to share such thoughtful feedback. Customers like you are the reason we love what we do. We look forward to serving you again whenever you're back in the area. Safe travels and thanks again for the 5 stars – even if you think we deserve 10!