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Odpowiedź właściciela
2 miesiąca temu
Dear Nicole Zhang,We are so sorry for your experience you had for Uber Eats order. We have delivery many order for Pho (noodle soup) since the day open, likely thousand order but it never happened. We carefully packed the bowl with one more seal cover to keep it stable. After we read your friend'd review, we try to ask Uber Eats to contact you however they didn't get any response from you. Also Uber has confirm when we handle order to driver it was carefully packed. Your order might be dropped by accident when driver was on the wayI'd really like to make this right. Please contact us via email info.senvietnam@gmail.comI hope you’ll give us another chance so we can show the proper Sen you were expecting.Warm regards,Sen team