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Odpowiedź właściciela
6 miesiąca temu
Hello Andrzej,thank you very much for sharing your experience with us. We are truly sorry to hear about the situation you described — no customer should feel shouted at or unwelcome. This is absolutely not the standard of service or attitude we expect from our stations, and we understand how upsetting such an interaction can be. We will forward your feedback to the responsible station management so the incident can be reviewed and addressed appropriately. Thank you for bringing this to our attention. We hope your next stop will reflect a much more positive experience.Kind regards,Shell Team
