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Andrew blake
rok temu na Google
We were given afternoon tea at a simpsinns venue, we chose to use our voucher at the Gailes Hotel in Irvine. We made the venue aware that one of our party was vegetarian, We were disappointed when we we were served with stale sandwiches and cakes, the sandwich fillings for the vegetarian option were lettuce and tomato, lettuce and guacamole (very hard to find the guacamole) and a heavy hand serving of chilli. The scones were doughy, the jam came in the plastic container (something you would expect to find in a roadside cafe) and we were expecting clotted cream but we were served a dish of aerosol whipped cream. The cakes were stale and disappointing, we ate only two. We were so looking forward to our afternoon tea for two and we left disappointed. I have given two stars as the coffee was smooth and the waitress was polite. We made the receptionist aware of our observations and she apologised and said that she would make the chef aware of the feedback. I would not recommend afternoon tea at the Gailes hotel and Spa Irvine.
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Linda Charnley
rok temu na Google
Currently staying here, not impressed! Arrived at 2pm (an hour early for checkin)however didn’t get room key till 3.30pm, room was cold due to window open and no heating on in room, terrible draft from window, had to close curtains! No heating, not even a heated towel rail in bathroom!Nor a glass for our toothbrushes! Lovely dressing table but no light to see what your doing and chair too low to see mirror! Couldn’t access spa as only times available were 7 or 8pm Or 8am following day, no one said at time of booking that it would be wise to book beforehand, but they were keen for us to book dinner! Watch this space as more to follow!!! So.. Had dinner in main restaurant and it was FAB! Staff very attentive and pleasant, however, before we could get our desserts a party of about 16 came in and got sat next to us, I think they were having a competition to see who could shout the loudest, the staff immediately came over and apologised but, to be fair, it wasn’t the staff fault, just loud selfish people! We had our dessert in our room, which the staff delivered, and again apologised for the inconvenience! Breakfast was also lovely and plenty of it Overall, there was some issues which I hope the hotel addresses, we would come back due to the attentive staff and lovely food! Oh, didn’t like the £40 supplement for a Saturday!!!
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Lynn Muir
2 roku temu na Google
Valentines night dinner totally spoiled .waiter served our main meal 4 times before the food was what we had ordered
Wszystkie recenzje
££££
Zakres cenowy na osobę
£7-£18
Adres
Marine Dr, Irvine, Scotland, Wielka Brytania
Cechy
Akceptowane karty kredytowe
Godziny otwarcia
| PoniedziałekPn | Otwarte 24 godziny |
| WtorekWt | Otwarte 24 godziny |
| ŚrodaŚr | Otwarte 24 godziny |
| CzwartekCz | Otwarte 24 godziny |
| PiątekPt | Otwarte 24 godziny |
| SobotaSo | Otwarte 24 godziny |
| NiedzielaNd | Otwarte 24 godziny |
Instagram
@simpsinns
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