Falcon

Thank you so much for your wonderful review. We're delighted to hear that you had such an enjoyable stay with us. It's great to know that you found the rooms clean and comfortable, and that our team made you feel welcome throughout your visit. We're especially pleased that you enjoyed the food so much — our chefs will be thrilled to hear that every dish impressed you and that breakfast was just as memorable. We're also glad you had the chance to explore the beautiful local walks and make the most of the surroundings. Thank you for taking the time to share your experience and for recommending us to others. We look forward to welcoming you back for another relaxing getaway in the future. Best wishes, The Management Team

Dear Janet, Thank you for your lovely review. We’re delighted that you chose to celebrate your friend's birthday with us and that you had such an enjoyable evening. It’s wonderful to hear that you enjoyed the food and received friendly service from our team. We always strive to create a warm and welcoming atmosphere, especially for special occasions, so your feedback means a great deal to us. Thank you for your recommendation to family and friends. We look forward to welcoming you back again soon for another memorable meal. Best wishes, The Management Team

Thank you for taking the time to share your detailed feedback following your recent Sunday lunch with us. We’re really sorry to hear that your experience didn’t meet expectations, particularly with the long wait times, lack of check-backs, and issues with your starter. This is certainly not the level of service we aim to provide, and we completely understand how frustrating this must have been. While we’re pleased to hear you enjoyed your mains, desserts, and the overall atmosphere of the pub, it’s clear that the service fell short on this occasion. Your comments regarding attentiveness, communication, and the disruption caused during your meal have been noted and will be addressed with the team. We truly appreciate your honesty and are grateful that you’re willing to give us another chance. We would love the opportunity to provide you with the experience we’re known for. If you do decide to return, please feel free to contact us directly so we can ensure everything runs smoothly for you. Kind regards, The Management Team