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Odpowiedź właściciela
2 miesiąca temu
Thank you for taking the time to share your feedback Max. We take comments like yours very seriously and have shared your review with the team so we can investigate the concerns raised, particularly regarding cleanliness and room comfort. These are areas we never want guests to feel disappointed by, and your feedback helps us identify where improvements are needed. Our aim is always to provide a welcoming, comfortable stay where guests feel looked after and able to relax, so we appreciate you bringing these points to our attention. Thank you again for your honest feedback, and we wish you all the best in your future travels.