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The Stoneham

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1637 recenzji
Otwarte teraz 12:00 - 23:00
Zaktualizowano 18 dni temu
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Odwiedź ta bar, aby skosztować doskonale ugotowany kurczak pieczony, boczek i Pizza. Zgodnie z gości, kelnerzy oferują dobry lody, Brownie i pudding yorkshire tutaj. The Stoneham oferuje do spróbowania pyszny piwo, ale z gin. Według recenzji, goście zazwyczaj polecają zamawiać świetny kawa tutaj.

Możesz cieszyć się muzyki na żywo wieczorem. Pozytywnym aspektem to miejsce jest to, że personel wydajny. Profesjonalny usługa jest zawsze przyjemnością. Tutaj zapłacisz przystępny cenowo ceny. Na pewno docenisz czarujący Atmosfera i uroczy Wystrój. Użytkownicy Google przyznali ta bar 4.1.

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Rebecca Painsley Poproś o usunięcie treści
Fantastic new live music here! Friday 6pm I think it started and some great singers and a lovely summer evening chilled vibe! Looking forward to more! Food was absolutely amazing too! It's a must try! Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5
T
miesiąc temu
Thank you so much. So glad you’re loving our Friday acoustic sets
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Jacob Irondi Poproś o usunięcie treści
I had one of the worst customer service experiences I've ever encountered at this venue. My group of nine arrived for a booking that had been confirmed by email and discussed over several phone calls. Despite this, we were immediately told that no booking existed. Rather than attempting to resolve the situation professionally, the person who introduced herself as the General Manager spoke to us with unnecessary hostility and complete disrespect. Her attitude throughout the interaction was dismissive, confrontational, and entirely inappropriate for someone in a management position. At one point, while making what appeared to be a sarcastic remark, she said, "Whatever's easier for you," before effectively telling us to go home. We took her advice and left. It's particularly disappointing because our group would have brought significant business to what was, at the time, a largely empty venue. Instead of welcoming paying customers or making any effort to find a solution, we were made to feel as though our presence was an inconvenience. The claim that there is no Area or Operations Manager overseeing this venue is also concerning, as the standard of leadership we experienced was completely unacceptable. If this is how customers are treated, I cannot recommend this venue. There are plenty of places that value their customers and know how to provide basic standards of hospitality. Based on my experience, I would strongly advise others to spend their time and money elsewhere. Food: 1 Service: 1 Atmosphere: 1
T
miesiąc temu
Hi Jacob, I’m so sorry that you had such a bad experience the other day. We of course are looking into this thoroughly as this is far from the customer service experience that we would wish to offer. Would you be so kind as to let me know what date your booking was for and under whose name it was booked too? We can then see which member of staff was working and progress from there. Many thanks and apologies again.
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Lara Poproś o usunięcie treści
I live round the corner from this pub and have used it many times over the years. Mainly on Sundays for their amazing roast. Popped in on Monday 15/12 for a quick lunch. However the only person on duty was serving drinks to a queue of about 4 people. We didn’t know whether to go straight to a table or wait. After 5 minutes we just went to a table. Then couldn’t find any menus. Finally found them in separate bits at the end of the bar. Then ordered food and drinks after about 25 minutes. Another 15 minutes for the food to arrive by the same lovely lady serving drinks at the bar! Food was delicious but allow more time than a standard work lunch hour. I think it would have been a better experience with an extra member of staff greeting you at the door (or maybe a sign stating no table service today - order food and drinks at the bar - sit where you like). However will always return to the Stoneham as their Roasts and Pizzas are delicious! Price per person: £10–20 Food: 5 Service: 4 Atmosphere: 4
Pizza, Opcje wegetariańskie
££££ Zakres cenowy na osobę £10-£30
The Stoneham na mapie
© OpenStreetMaps contributors
153 Portland Rd
Hove, England, Wielka Brytania
Adres
153 Portland Rd, Hove, England, Wielka Brytania
Cechy
Siedzenia na zewnątrz Akceptowane karty kredytowe Wi-Fi Brak dostawy Brak opcji na wynos Rezerwacja Dostęp dla wózków inwalidzkich Telewizja Parking
Godziny otwarcia
PoniedziałekPn 12:00-23:00
WtorekWt 12:00-23:00
ŚrodaŚr 12:00-23:00
CzwartekCz 12:00-23:00
PiątekPt 12:00-00:00
SobotaSo 12:00-00:00
NiedzielaNd 12:00-21:00
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