The Windmill Hotel - Public House & Restaurant

Thank you so much for your wonderful review! We're delighted to hear that you had such a lovely evening with us. It's great to know you enjoyed the recent revamp and the addition of the wine bar, while still feeling that we've retained the traditional pub atmosphere that makes The Windmill special. We're also pleased that you enjoyed the food and received excellent service from our team. Your kind comments about our young staff will mean a lot to them, as they work hard to provide the best possible experience for our guests. Thank you for your support and encouragement. We look forward to welcoming you back again soon! Thanks Chloe.

Thank you so much for your fantastic review! We're delighted that you discovered us during your trip along the canal and that you had such an enjoyable visit. It's wonderful to hear that our team made you feel welcome and that you enjoyed the food, quality, and variety on offer. We're especially pleased that you were able to relax and enjoy your evening with us. Thank you for your recommendation—it means a great deal to the whole team. We look forward to welcoming you back whenever you're next in the area! Thanks Chloe

Hi Lauren, Thank you for taking the time to leave such detailed feedback. We’re really sorry to hear that your Sunday roast wasn’t served as hot as it should have been. That’s certainly not the standard we aim for, and we completely understand how disappointing that must have been. We’ll be raising this with the kitchen team to ensure it doesn’t happen again. We’re also sorry that your table location left you feeling cramped and that service felt slow. Sundays can be busy, but that’s no excuse for you having to ask to place your order. Your comments are genuinely helpful, and we’ll be reviewing both our floor layout and service flow to improve the experience. We appreciate your honesty regarding the service charge. It’s never our intention to make anyone feel uncomfortable — it can always be removed on request, but we understand the point you’ve made. Thank you as well for your kind words about our team and the venue, that really does mean a lot. We’re pleased to hear you may give us another try during the week, and we truly hope we can provide the five-star experience you were expecting next time. Thank you Michelle