Zari Restaurant Crawley

Hi Kylie, Thank you for taking the time to share your feedback, though we are incredibly sorry to hear that your meal did not meet expectations, especially after a long month of kitchen renovations when you were looking forward to a great dinner. We take great pride in our food and service, so we immediately went through all of our orders from last night (Friday, July 10th) to investigate what might have gone wrong. Unfortunately, we couldn't find an order under your name, so we aren't sure exactly what you ordered, when you ordered or how to track it down in our system. Every restaurant has its own unique take on dishes. We focus strictly on authentic flavours, traditional spices, and high-quality ingredients, and we do not use any artificial additives or food colourings in our kitchen. If you are used to the specific style of another restaurant, our authentic flavour profile might have tasted quite different from what you were craving. That being said, leaving 99% of your meal is definitely not the experience we want for our guests. We would love the chance to look into this properly with our kitchen team. Could you please email us at info@zarirestaurant.co.uk with your order details or the name the collection was placed under? We appreciate your feedback , and we hope to hear from you soon so we can make this right. Warm regards, The Zari Management Team

Hi Alice, Thank you so much for your wonderful review and for visiting us! We are absolutely thrilled to hear that you had such a fabulous time with us. I will be sure to pass your kind words along to Shah and Eva, they will be absolutely delighted to know they made your evening so special. Our kitchen team takes immense pride in crafting our fresh, uniquely spiced curries, and we’re so glad the dosa hit the mark and was sublime! Thank you for recommending us as "definitely worth a trip." We cannot wait to welcome you back for another memorable meal soon! Warmest regards, The Team at Zari Restaurant

Hi M Barti, Wow, twice in one week! That is the ultimate compliment, and we are absolutely over the moon. Thank you for such a wonderful 5-star review! We are so glad that both your father and your colleague loved every bite of their meals. We work hard to offer a premium dine-in experience that is still very reasonably priced, so hearing that you found it to be great value means a lot to our team. Thank you for calling Zari Restaurant a "gem in the rough." We love being Crawley's hidden treasure! As you mentioned, our space is suitable for all group sizes, making it just as perfect for a relaxed family dinner as it is for a professional catch-up with a colleague. We can't wait to see what brings you back for your third visit! Warmest regards, The Zari Restaurant Team