Cafe Med

Dear Vanessa,Thank you for your feedback. We’d like to clarify a few details from your visit. You ordered a Full English breakfast and specifically asked for your white toast to be “browned,” which clearly indicated you wanted it toasted more than usual — and it was prepared as requested.You also ordered gluten-free bread with crushed avocado and two poached eggs, along with two coffees. The total for your meal was £28, and all our prices are clearly stated on the menu.Approximately three minutes after serving your meal, we checked back at your table to ensure everything was satisfactory. You confirmed that you were happy with your meal at that time. Had any issues been raised then, we would have been more than happy to address them immediately.We’re sorry to hear the experience didn’t meet your expectations and hope you find a place that better suits your preferences in the future.As for how we’ve received so many positive reviews — we believe that speaks for itself.Kind regards,Owner

Dear Guest,Thank you for sharing your experience with us. We're sorry to hear that your recent visit didn't fully meet your expectations. We appreciate your feedback regarding the salad. It seems there may have been some confusion, as we serve a Chicken Salad rather than a Chicken Caesar Salad. Our Chicken Salad features a variety of fresh Mediterranean ingredients, including peppers, olives, tomatoes, cucumbers, and mixed greens. We slice the chicken for convenience and to ensure even distribution throughout the salad.We understand that preferences can vary, and we're sorry to hear that the dish wasn't to your taste. Your feedback is important to us, and we always strive to create a great dining experience for all our guests. If you choose to visit us again, please feel free to share any feedback or special requests with our friendly staff. We're here to ensure you have an enjoyable experience!Warm regards,Cafe Med Team