Osmow's Shawarma

Hi John Wyss, Thank you for your feedback! We’re glad to hear you enjoyed your meal and appreciated the fresh, hot food. It’s wonderful to know our team was able to accommodate your dietary preferences and customize your order. We’re also happy that you found the restaurant clean and enjoyed a healthy lunch. We truly appreciate your support and look forward to seeing you again.

Hi Priya Uppal, Thank you for leaving us feedback, and we sincerely apologize for your experience. We’re very sorry to hear that chicken was included in your falafel order, especially considering your dietary preference as a vegetarian. We understand how upsetting and concerning this must have been. This is not the standard we aim to provide. Please email us at complaint@myrestaurants.ca with your order details, including the date, time, and order information, so we can review this matter further. We will investigate your concerns and get back to you as soon as possible.